Shipping

Shipping Information

We are currently only shipping within Canada.

All orders for in-stock items are shipped via Canada Post within 24 to 72 hours of order acceptance.

Shipping is free for all orders $50.00 and over (pre-tax and after discounts) to areas of Canada Post standard shipping costs.

Exceptions to standard shipping costs are to Yukon, Northwest Territories, Nunavut and remote destinations where Canada Post rates are increased because of accessibility or limited delivery service. For shipping to any of these exception areas, your order will assessed for additional surcharges required. You will be contacted with the amount due for shipping and you can decide whether to accept these charges or not. If you decide to accept these additional shipping charges your order will be processed once the additional shipping charges have been paid.  If you decide to not accept the additional shipping charges, your purchase will be fully refunded.

 

Upon receipt of your order, please inspect all items to insure none were damaged during shipping. If there are damaged items, please read our return policy for the appropriate information. 

Sales taxes on merchandise ordered are based on the applicable provincial sales tax rate of the location to which the order is being shipped.

 

Return Policy

Pre-Approval Return Policy: Please call or email for approval before returning any items. No returns accepted without prior approval. You are responsible for return shipping costs. Credit will be given to your form of original payment after the product is returned and inspected. Sorry, no refunds, credits or exchanges after thirty days. Items may be returned unopened and unused for any reason within thirty days. Opened and any personal products (including diapers and worn items) are not returnable. Please call customer service at 519-886-2786 or email at estore@diapersnmore.ca and they will be happy to discuss possible return options with you.

 

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